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Check Voicemail From an Outside Line


Your VoIP phone allows you to check your voicemail from another phone line. Follow the steps below to access your voicemail.


  1. Call the phone number 608-720-2111.
  2. Press the * key.
  3. Enter your ID followed by #.
    Your ID is your phone number with a 1 at the start. Example: 16087202101#
  4. Enter your PIN followed by #.
    If you have never setup your PIN, please follow the prompts to setup your new PIN.
  5. You should now be able to hear any new messages. If not, you will get the following options:
    • Option 2 – send message
    • Option 3 – review voicemail messages
    • Option 4 – setup options (Change greeting, PIN, etc.)
    • Option 6 – list meetings
    • Option 7 – listen to external messages (email)

Need more help?

Contact the IT HelpDesk if you have any issues with the instructions.